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Posted on: October 5, 2018

SCAM ALERT: Water customer approached by fake water employee

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The City of Jackson Water Department is warning customers about a scam that could be going around the area. On Friday Oct. 5, a water customer was approached by an unknown male pretending to be a City of Jackson Water Department employee. The male advised the customer that there was a water situation in the area, and a special substance had to be placed in the water main. The male advised the customer that he would need to run his cold water until further notice. The male also asked for a driver’s license number and credit card. At this point, the male offered the customer a $100 bill in exchange for a water sample and $50. The customer contacted the water department after he realized this was a scam attempt. The incident is now being investigated by the Jackson Police Department.

The City of Jackson Water Department wants customers to know that employees will NEVER request any form of payment or identification at homes or businesses. All customer information or identification is only handled at city offices. If customers are ever in doubt that a person is a City of Jackson employee, they are asked to call the water department at 517-788-4170.  If any customers have recently encountered a similar situation, it should be reported to 911 so a police report can be filed.

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